NHS Healthcare Leadership Model

Introduction to the model 

The Healthcare Leadership Model is available to help those who work in health and care to become better leaders. It is useful for everyone – whether you have formal leadership responsibility or not, if you work in a clinical or other service setting, and if you work with a team of five people or 5,000. It describes the things you can see leaders doing at work and is organised in a way that helps everyone to see how they can develop as a leader. It applies equally to the whole variety of roles and care settings that exist within health and care.

The model aims to help you understand how your leadership behaviours affect the culture and climate that you, your colleagues and teams work in. Regardless of whether your role is patient-facing, you will realise that what you do and how you behave will affect the experiences of patients and service users of your organisation, the quality of care provided and the reputation of the organisation itself.

How does the model work?

The Healthcare Leadership Model is made up of nine ‘leadership dimensions’. These can be explored in your own time and at your own pace. You can view information on each of the leadership dimensions here.

360 Feedback

Once you have explored the different dimensions of the Healthcare Leadership Model you may want to undertake the self-assessment tool, which helps you to assess your leadership behaviours and more fully understand your leadership development.

A 360 feedback tool is also available, which will help to give you an insight into other people’s perceptions of your leadership abilities and behaviour. The process includes getting confidential feedback from line managers, peers and direct reports. The 360 feedback tool can also be used to create group reports to help identify how the team works together and identify the strengths and areas for development for the group as a whole.

For more information on the self-assessment tool please click here

 For more information on the 360 feedback tool please click here

 If you need any assistance in choosing a feedback facilitator, setting up the process as an individual, as a team or as an organisation please contact Hayley Gosling, Programme Lead, via Hayley.Gosling@nottshc.nhs.uk 

Coming Soon! 

The Healthcare Leadership Model Snakes and Ladders game 


If you would like to become an accredited facilitator of the HLM 360 reports and/or receive CPD as a facilitator please contact the programme lead on 0115 748 4277 or eastmidlands.leadershipacademy@nottshc.nhs.uk